Application Support Analyst - Information Technology
Why work for the Town of Canmore? For starters, you can take great pride in our collaborative organization, its positive work culture and our amazing group of talented people who genuinely care about our community and accomplish outstanding work each and every day. You will have the opportunity to join an Information Technology team that is professional, fun, dedicated and passionate about their work, our community, and the endless opportunities for adventure in our magnificent Rocky Mountain environment.
The Town of Canmore I.T. department brings over 70 years of combined experience in all fields of information technology. This team is an essential part of our organization as they lead the continued integration of new and complex technologies critical to everyday operations. As key leaders in our organization, they consistently go above and beyond to deliver a high level of customer service, manage a diverse portfolio of important projects and tackle complex trouble-shooting activities.
Position Overview: The Application Support Analyst is responsible for providing specialized technical support for the Town’s line of business applications, database administration and support for other acquired and/or Town developed information systems. This is the ideal career opportunity for someone who is seeking to make meaningful and direct impacts in the community through the use of their exceptional customer service, problem solving and teamwork skills.
You will have the opportunity to further develop your technical support and leadership skills as you collaborate with many talented people inside and outside our organization. This position will provide you with autonomy, as you will be required to take the lead on a diversity of technical projects and support work with minimal supervision. This role will be assigned many high priority tasks, so the successful applicant will have the opportunity to make a valuable contribution to the organization and lead technical assignments through to completion. As you seek to tackle a diverse portfolio of clients and applications, you will have the opportunity to build upon your Application Support skills in many areas of database administration on programs such as; Microsoft Dynamics GP/Diamond, Intelligenz IntelliLeisure, ESRI LDO, Questica TeamBudget, WorkTech and SharePoint. In addition, you will be able to cultivate your leadership skills as you troubleshoot, teach, advise and seek to build strong partnerships with internal clients and external stakeholders as you work together to resolve challenges. Click here to review the full position description.
Attributes: This is the perfect position for a confident, personable and approachable self-starter, who takes initiative but can work successfully in a strong team environment. You are a positive, effective communicator, who listens actively and has the ability to cultivate collaborative, effective relationships with a diversity of internal clients and external stakeholders. This is a fantastic opportunity for a creative problem solver who thrives on managing a diverse portfolio of technical and detailed tasks in a fast-paced, high volume and deadline driven setting. To be the best fit for this position, you have a genuine interest and experience with Application Support, Database Administration and Microsoft SQL Server at an advanced level. 2-3 years of related experience in an Information technology support role and some post-secondary education in a related field such as Information technology or Computer Science will help you to be successful in this role.
Perks and Benefits: In addition to being a great place to work, the Town of Canmore offers an opportunity for work-life balance through our EDO- Earned Day Off Program, a full benefits package, a Health Spending Account and a generous retirement savings program.
Closing Date for Applications: Friday, October 7, 2016
If this position matches your skills and interests, please submit your updated resume and cover to:
Amanda Coon Sorfleet, Human Resources Coordinator, Town of Canmore
Prior to beginning work, the successful candidate will be required to submit all required certifications and documentation, including driver`s abstract and records checks. The Town of Canmore wishes to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted
- Category: Career Opportunities
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