Town of Canmore

COVID-19 Information

While we are making progress and currently have a very low incidence of the virus within the Canmore-area, we still need to do our part to continue to flatten the curve. 

Click here for all the latest information from the Provincial Health Authority.


FAQs 

Symptoms and Prevention

What are the symptoms of COVID-19? 
Common symptoms include dry cough, fever, fatigue/extreme tiredness. 

Symptoms of serious illness include difficulty breathing and pneumonia. 

If you have symptoms: stay home - do not go to an ER or clinic. Take the COVID-19 self-assessment to determine next steps and find out if you require testing. If you need immediate medical attention, call 911 and inform them you may have COVID-19.
I think I have COVID symptoms. What should I do?
Stay home and take the COVID-19 self-assessment from Alberta Health Services. Do not go to a health care facility without consulting 8-1-1 first. If testing is required, the next step is to call a local primary care clinic so they can arrange a test appointment and give instructions on how to visit the clinic. Click here for more information from Alberta Health Services.

Clinics performing COVID-19 testing (call in advance for appointment and instruction):
- Canmore Associate Medical Clinic. Tel 403.678.5585 (Mon-Fri)
- Ridgeview Medical Centre. Tel 403.609.8333 (Mon-Sun)
- Stoney Health Services (Morley). Tel 403.881.3920 (Mon-Fri)

Testing may not be in a clinic setting; it could be a drive-through style or in a parking lot. To ensure that staff stay safe, they will be wearing personal protective equipment.

If you have been tested for COVID, you will be called directly with your test results. 

If you need immediate medical attention, call 9-1-1 and inform them that you may have COVID-19.
How do I prevent the spread of COVID-19?
To help protect you and your family against all respiratory illnesses, including flu and COVID-19:

-Wash your hands often with soap and water for at least 20 seconds
-Clean and disinfect surfaces that are frequently touched
-When coughing or sneezing, cover your mouth and nose with your arm to reduce the spread of germs
-Avoid touching your eyes, nose, or mouth with unwashed hands
-Stay at home and away from others if you are feeling ill

-There is evidence that people may transmit the COVID-19 virus before they show symptoms. For that reason, some medical experts (including Canada's Chief Medical Officer of Health) are now saying that wearing a mask can add another layer of protection from the virus. It is important to emphasize, though, that medical masks, including surgical, medical procedure face masks, and respirators (like N95 masks) must be kept for healthcare workers and others providing direct care to COVID-19 patients. 

Click here to read more about preventing the spread of COVID-19 here.

Isolation and Physical Distancing

Who needs to isolate?

You are legally required to isolate if:

-You returned from travelling outside of Canada, you must self-isolate for 14 days from your return. If symptoms occur, you must remain in self-isolation for an additional 10 days from the onset of your symptoms or until you’re feeling better, whichever is longer.
-You have been identified by AHS as a close contact of a person(s) with COVID-19, you must self-isolate for 14 days from the date of your last exposure to COVID-19, plus an additional 10 days from the onset of any symptoms should they occur, whichever is longer.
-you have a COVID-19 symptom (cough, fever, shortness of breath, runny nose or sore throat) that is not related to a pre-existing illness or health condition. You must isolate for 10 days from the start of symptoms, or until symptoms resolve, whichever takes longer.

How do I self-isolate?
-Do not go to school, work, other public areas or community settings. 
-Do not go outside for a walk through your neighbourhood or park. This includes children in mandatory self-isolation.
-You can get fresh air in your backyard, if you have one, but must remain on private property not accessible by others.
-If you live in an apartment building or highrise, you must stay inside and cannot use the elevators or stairwells to go outside. If your balcony is private and at least two metres away from your closest neighbour’s, you may go outside on the balcony. 
-Avoid close contact with other people, including household members, and especially seniors and those with chronic conditions, or a compromised immune system.
-Monitor for symptoms like a dry cough, fever, fatigue or difficulty breathing.

Click here for more information about self-isolation.
I just came back from travel. What should I do?   
You are legally required to self-isolate for 14 days if you:

-Returned from travel outside of Canada after March 12, or
-are a close contact of a person who tested positive for COVID-19 (provides care, lives with or has close physical contact, or comes into direct contact with infectious body fluids).

If you become sick during this time, you must self-isolate for an additional 10 days from the beginning of symptoms or until you are feeling well, whichever takes longer.

A global travel advisory is in effect. A
void all non-essential travel outside Canada and all cruise ship travel. Canadians abroad should return home immediately. There may be federal financial assistance available to assist your return. Returning travelers should follow self-isolation guidelines even if you are feeling healthy & check recent domestic and international flights for confirmed cases.
My roommate or family member is sick or in self-isolation. What should I do? 
Keep the individual with symptoms isolated to own space (bedroom/bathroom when feasible). If sharing bathroom space, disinfect all surfaces, keep toiletries and towels separate, do not share anything. 

For shared kitchen spaces, disinfect after use, use the dishwasher if available or wash all dishes and cutlery in hot, soapy water and use separate drying towels. Have individuals eat all meals in their confined space and keep as much distance as possible.

Click here for more information about self-isolation.
Can returning travellers stop to visit family on their way home from their airport, or have their family over to visit while they are isolating?
All Albertans who have travelled outside of the country, including snowbirds returning home from wintering in the United States and other countries, must go straight home upon returning to Alberta and self-isolate for 14 days. 

-Do not go to the grocery store. Don’t stop at the kennel to pick up your dog. Don’t drop your RV off for service or storage, or and do not have family and friends over to visit. 
-Go directly and immediately home, self-isolate for the legally required 14 days. This means staying on your private property, not going out for walks or to any public spaces and monitoring for symptoms.
-If symptoms do develop, individuals must self-isolate from all other members of their household for an additional 10 days from the beginning of symptoms or until they are feeling well, whichever takes longer. 
-Self-isolation orders are not suggestions or guidelines, they are now the law and they must be followed. 
Can I go outside if I am told to self-isolate but don’t have any symptoms and haven’t tested positive for COVID-19?
-You can get fresh air in your backyard, if you have one, but you must remain on private property not accessible by others.
-You are not allowed to go for a walk through your neighbourhood or park. This includes children in mandatory self-isolation.
-You have to remain on your own property.
-If you live in an apartment building or highrise, you must stay inside and cannot use the elevators or stairwells to go outside. If your balcony is private and at least two metres away from your closest neighbour’s, you may go outside on the balcony. 
What is physical distancing?
Physical distancing involves taking steps to limit the number of people you come into close contact with. This is not the same as isolation – you do not need to remain indoors, but you do need to avoid being in close contact with people.

To protect yourself and others:
-keep at least 6 feet (about the length of a hockey stick) from others when going out for groceries, medical trips and other essential needs
-limit the number of times you leave your home for errands;
-try to have only one person in the household do the shopping
-try to shop at less busy times -order online to have groceries or other items delivered if possible
-go for a walk in your neighbourhood or park while maintaining distance from others
-avoid overcrowding in elevators or other enclosed spaces
-follow Alberta’s mandatory restrictions on gatherings
-wash or sanitize your hands after touching communal surfaces 
Can returning travellers use the elevator in their buildings to go outside or to take out their garbage/check their mail?
No. If you live in an apartment building, you must stay inside and cannot use the elevators or stairwells to go outside for the duration of your self-isolation period. Ask friends or family to take out your garbage and check your mail.
What specific public health orders are subject to fines for violation?
-Anyone who has travelled outside of Canada must go into mandatory isolation for 14 days from their return, plus an additional 10 days from the onset of any symptoms should they occur, whichever is longer. 

-Anyone who exhibits COVID-19 symptoms must isolate for a minimum of 10 days from the start of their symptoms, or until the symptoms resolve, whichever is longer. Symptoms include cough, fever, shortness of breath, runny nose, or a sore throat.

-Anyone who has been identified by Alberta Health Services as a close contact of a person(s) with COVID-19 must go into mandatory isolation for 14 days from the date of last having been exposed to COVID-19, plus an additional 10 days from the onset of any symptoms should they occur, whichever is longer.

-Gatherings must be limited to no more than 15 attendees.

-Albertans have been prohibited from attending some businesses at this time. Check online for the latest details at https://www.alberta.ca/coronavirus-info-for-albertans.aspx.

-Businesses that can continue to provide services at locations accessible to the public must have proper risk mitigation measures in place, such as sanitation stations and appropriate distancing between customers.

-Access to public recreational facilities, private entertainment facilities, bars and nightclubs is prohibited.

-No visitors will be permitted at long-term care, supportive living, congregate living, hospice care and acute care facilities in Alberta. Visit albertahealthservices.ca/topics/Page17001.aspx for more information and exceptions.  
What should I do if I witness/are aware of individuals who are not following the self-isolation orders? 
Take proper precautions and, if possible, distance yourself from the individual to limit your risk of exposure if they have symptoms. If possible, remind the person that not following public health orders is against the law and puts people at risk.

Public health order complaints can be lodged with Alberta Health Services by submitting a complaint online. If you cannot submit a complaint online, you can also call 1-833-415-9179 and leave a message when prompted. Please do not submit the same complaint both online and by phone. Community Peace Officers are actively out in the public educating people about public health orders and the importance of social distancing. To report a high-risk situation where many people could be affected, call the RCMP non-emergency line at 403.678.5516.
How many cases of Covid-19 are in Canmore?
It is uncertain how many cases of COVID there are in Canmore, as the only available data is provided by the province for the Canmore ‘zone,’ which extends from Cochrane to the Banff National Park boundary. This zone includes all of the Stoney Nakoda reserve lands, the Municipal District of Bighorn lands, and the Town of Canmore. You can find all of the statistics regarding COVID in Alberta here.
What is a cohort family?
Families with children who may require additional support can partner with another family to create a cohort family. This is an agreement to maintain physical distancing from everyone else.

All family members in a cohort must:

-be completely committed to isolating from people outside the cohort family, except when it is necessary, such as to go grocery shopping or pick up prescriptions
-be healthy and not show any COVID-19 symptoms (cough, fever, shortness of breath, runny nose or sore throat)
-not have underlying medical conditions
-not be at high risk (for example, seniors)
-have not travelled outside Canada in the last 14 days

Closures and Restrictions

What are the best websites to get the information I need?
What are the closures and restrictions under the provincial state of a public health emergency?
The Government of Alberta declared a state of public health emergency and aggressive public health measures are being implemented province-wide to limit the spread of COVID-19 and protect Albertans. Until further notice, the Alberta government is implementing additional measures that apply here in Canmore:

Mass gatherings are now limited to less than 15 attendees (previously 50). This includes worship gatherings and family events such as weddings and funerals and includes the number of employees. (Grocery stores, pharmacies, delivery services and other essential businesses are not included.)

All recreation facilities – public and private – are closed. This includes gyms, swimming pools, arenas, museums, art galleries, community centres, children’s play centres, and bingo halls.

Restrictions are in place for many businesses. A complete list of affected businesses is available on alberta.ca.


No more dine-in service at food establishments. This includes restaurants, cafés, coffee shops, food courts, and other food-serving facilities. Take-out, delivery or drive-through service is permitted. Licensed facilities will also be permitted to deliver liquor. 

For the latest information on the Province of Alberta's response visit: alberta.ca/covid 
What do I do when I see something that violates the restrictions under the state of a public health emergency?
If Albertans see facilities that are not following limitations and restrictions, they are asked to notify public health inspectors at Alberta Health Services through the online complaint form
Can I still host my event or wedding in Canmore? 
The Government of Alberta has released restrictions on indoor and outdoor gatherings to limit the spread of COVID-19, and continues to discourage non-essential travel at this time. 

Weddings
Currently, the Town of Canmore is not permitting any new wedding bookings on town-land. Existing weddings/bookings will still go ahead, but must follow the Government of Alberta's restrictions on gatherings. Any cancellations requested for existing weddings/bookings on town-land will not be rebooked at this time.

Although it is not encouraged, weddings that take place on private land are not booked through the Town of Canmore, and may still take place. Wedding photographers are still required to have a business license and can find more information about temporary licenses here

Events
In alignment with the Government of Alberta's restrictions limiting summer gatherings to 15 people or fewer, the Town of Canmore has decided to revoke and stop all Community Event Permits effective immediately, through to September 30, 2020.

Event hosts are encouraged to consider alternative platforms for their events, such as by virtual means or other distance methods. 
Town of Canmore Events and Activities

As a precaution, we have decided to postpone all Town-led activities until the end of September 2020. 

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