Contact the Utility Department
Information on contacting the Town of Canmore regarding utility billing, solid waste services, EPCOR meter readings, and emergency after hours response.
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All utility accounts are exempt from late payment penalties until July 27, 2020. If your account is registered for the deferral program it will remain penalty exempt until December 31, 2020.
If you have already registered for a utility deferral and have received a confirmation email, you will still receive your regular utility bills for your record. The accumulative balance on your bill is the amount that will be deferred to payments made July - December.
Town of Canmore utility bills are mailed bi-monthly (once every 2 months) and include base rate charges for recycling, solid waste, metered water and wastewater services as well as charges for water actually consumed.
Electronic Billing Enrollment
We have recently launched electronic billing for the utility program! If you would like to receive your utility bills by email, visit canmore.ca/online-access to enroll.
Other Household Utilities
Visit the Utilities Consumer Advocate website to compare electricity and gas prices in your area, view historical rates, or get help resolving water and energy utility related issues.
http://ucahelps.alberta.ca (Utilities Consumer Advocate website)
