Town of Canmore

Contact the Utility Department

Contact the Utilities Department

Accounts and Payments

The Utility Billing Department oversees and administrates residential and commercial utility (water, sewer, garbage) accounts. The services for which account holders are billed include water distribution, treatment and consumption, wastewater collection and treatment as well as recycling and biosolids management.


Operations are conducted in accordance with the Town of Canmore’s License to Operate issued by Alberta Environment. A rehabilitation reserve, funded through the rate base, is available to fund the repair and replacement of existing infrastructure. Capital upgrades required for growth are planned and implemented in accordance with approved Utility Master Plans which can be found on Guiding Documents.

EPCOR provides services on behalf of the Town of Canmore.


Utility Account Balance, Metering and Payment Inquiries:

Town of Canmore Utility Billing Department

Phone:  403.678.7134
Email:   This email address is being protected from spambots. You need JavaScript enabled to view it. 


Final Utility Bill Requests:

Online request form: 


Solid Waste & Recycling Services:

Town of Canmore Public Works Department
Phone:  403.678.1580


24 Hour Water Service - EMERGENCY ONLY:

EPCOR Water Services
Phone:  403.609.6400

The Town of Canmore is located within Treaty 7 region of Southern Alberta. In the spirit of respect, reciprocity and truth, we honour and acknowledge the Canmore area, known as “Chuwapchipchiyan Kudi Bi” (translated in Stoney Nakoda as “shooting at the willows”) and the traditional Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw First Nation, Chiniki First Nation, and Goodstoney First Nation – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3, within the historical Northwest Métis homeland. We acknowledge all Nations who live, work, and play and help us steward this land and honour and celebrate this territory. We commit to working to live in right relations and to advance Truth and Reconciliation.

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