Looking to put your membership on hold?
Looking to cancel your membership?
Learn about managing
Recreation Services Fee Increases Effective July 1, 2022
Recreation Services reviews user fees periodically to ensure rates are in alignment with offsetting costs associated with service delivery. All changes are carefully considered and are done so in alignment with cost recovery guidance provided by the Recreation Services Operating Policy, operating recreation facilities in an efficient and responsible manner on behalf of the community.
Some user fees will increase for Recreation Services, including membership fees, daily admission, and multipurpose room rentals to offset costs associated with service delivery. pdf Click here (191 KB) for a summary of user fees.
All Day Passes:
- Are valid only on the day which they were purchased.
- Allow re-entry throughout the day.
Go Beyond Memberships
Managing your Membership
Going on vacation? Recovering from an injury? Enjoying the summer sun? You can put your membership on hold! To do so, you must:
Please see the Hold Request Form for conditions.
We hate to see you go! To cancel your membership, you must:
Please note that two weeks' notice is required to cancel a membership.
Frequently Asked Questions
- Climbing Gym at Elevation Place
- Fitness Centre at Elevation Place
- Aquatics Centre at Elevation Place
- Public Skating at the Canmore Recreation Centre
- Access to all Core Classes
- Priority booking for all Core Classes (Up to three days in advance)
- 20% Discount on all Recreation Courses
- 20% Discount on all accompanying guests' Day Passes
Have other questions?
Please contact Elevation Place Customer Experience at 403.678.8920.
In this agreement member means “main member”; the main member is referred to as “you” or “the member” and the Town of Canmore/ Elevation Place is referred to as “The Town”, “us”, “we”, or “EP”. This agreement is legally enforceable. By signing this document you are acknowledging that you have read, understood and agreed to the terms herein.
Upon written notice to the member, The Town shall have the right to terminate or modify this membership agreement at any time at the sole discretion of The Town.
Programs and services provided as part of an Elevation Place membership may change from time to time at the sole discretion of The Town without partial and/or full reimbursement of membership fees.
Facility Closure: The Town reserves the right to close specific amenities or the entire facility for repairs, maintenance and special events as it deems necessary/appropriate. The Town will give advance notice of closures due to special events and planned maintenance; however, repairs and maintenance to ensure the safety of staff and/or patrons may be done without notice.
Membership Terms: It is agreed that the term of this agreement is for a period of 1 month or recurring month(s) and the member is liable for all fees as indicated for themselves and family members in accordance with the terms and conditions irrespective of the amount of use the member makes of Elevation Place.
Membership Expiry: ‘Recurring’ memberships shall continue to renew on a monthly basis unless otherwise cancelled in accordance with the terms hereof. Corporate and Recreation Fee Assistance Memberships will expire after 12 months at which point the member will need to renew with appropriate documentation.
Membership Use: The member agrees to pay The Town the fees specified in the Agreement, irrespective of the amount of use the member makes of Elevation Place.
Membership Hold: Holds are permitted on 'Recurring' memberships under the following conditions: the membership has been active for at least 1 month immediately preceding the hold's start date; the hold has a length of 1, 2, or 3 month(s); the hold start date is not before the date it was requested; and the membership has not had 2 or more previous holds start in the same year as the hold's start date, regardless of length. The member understands that: the hold cannot be removed in the first month of the hold; the hold cannot be extended in the last month of the hold; and while the membership is on hold, the membership is not considered active, and the member will be considered a non-member for all intents and purposes.
Membership Cancellation: For ‘Recurring’ memberships, the member must provide 2 weeks’ notice and, if eligible, will receive a pro-rated reimbursement. The member understands that: two-week cancellation notice cannot be provided until at least 30 days after the start date of the membership; and two-week notice that extends past the end of a hold may incur a prorated charge. 'Paid in Full' memberships are non-refundable.
Supervision: The member understands that some amenities may be unsupervised during certain hours of operation and that they participate at their own risk. The member further acknowledges that it is their responsibility to obtain training for themselves and Family Members named herein in the proper use of any equipment prior to any use thereof. The Member warrants that they have signed the Town of Canmore / Elevation Place waiver(s) and or acknowledgement of risk on their behalf and each and every Family Member has a waiver/acknowledgement of risk completed.
Suspension or Termination of Membership: The member agrees to abide by the rules, regulations and the Acceptable Use Guidelines of Elevation Place and any amendments which may be enacted hereinafter. Any breach of these rules could constitute reasons for suspension or termination of this agreement and the membership created hereby.
Price Increases: The Town is authorized to change the amount of the monthly payment by giving the Main Member 60 days written notice of the change. Failure on the part of the member to advise in writing on his/her agreement with the change within 30 days of the receipt of this notice by the member shall be deemed to be in full acceptance of such change. Any notice to the member shall be deemed to have been duly given in writing and mailed to the address provided by the member (as outlined in the personal information clause).
Personal Information: The member’s address for service or notice shall be set out on the reverse side of this Agreement or at such other address as the member may from time to time advise The Town of Canmore / Elevation Place in writing. The member is required to provide updated phone number, address, and e-mail contact information to The Town / EP within 10 working days of the change. Members are encouraged to consult with their physician prior to engaging in physical activity.
Privacy: The personal information being collected herein is collected under the authority of the Freedom of Information and Protection of Privacy (FOIP) Act, R.S.A. 2000 Chapter F-25; Section 33(c). If you have any questions regarding the collection and use of this information please contact the Town of Canmore FOIP Coordinator 403.678.1509.
The Town of Canmore welcomes and encourages all people to use Elevation Place and the Canmore Recreation Centre and the facilities, programs, and services contained within. In order to protect users’ right of access, ensure the safety of users and staff, and protect resources, facilities and equipment, the Town of Canmore prohibits activities that are illegal, interfere with the use or enjoyment of the facilities by others, present health or security risks, damage resources, or disrupt the normal flow of operations.
Inappropriate Behaviours Prohibited in Town Facilities:
To ensure everyone’s comfort, safety, and access to facilities, resources, equipment, and services, the following are examples of inappropriate behaviour:
- Destroying or damaging facilities or equipment; vandalism of property.
- Harassment and verbal, visual, or physical abuse of other patrons or staff.
- Exhibitionism, sexual advances or abuse, and lewdness.
- Intoxication and/or consuming liquor or using illegal drugs in the premises.
- Repetitive breaking of rules for the use of resources, services, facilities or equipment.
- Eating in sport venues.
- Eccentric behavior.
- Inappropriate use of technology (cameras, wi-fi, video equipment, music players) in public spaces.
- Any illegal activities.
Patrons agree to abide by the rules, regulations and the Acceptable Use Guidelines of Elevation Place and any amendments which may be enacted hereinafter. Any breach of these rules could constitute reasons for suspension or termination of facility access.
Corporate Wellness membership rates apply to employees of TOC signed corporate partners. A Proof of Employment letter is required at the time of membership registration. Corporate Wellness Memberships expire after 12 months and a new Proof of Employment letter must be provided to reactivate. Corporate Wellness rates cannot be combined with any other discounts or promotions.
Corporate Bulk Pass Program
Go Beyond Pricing
* Family passes/memberships are for immediate family only.