Town of Canmore

Here for You

COVID-19 has impacted everyone in ways they could not have anticipated or planned for. In uncertain times like these, everyone needs a little help. 

Reach out now by calling 403.678.7127 or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Face-to-face, phone, and Zoom appointments are available. 

Often, community members come into Family and Community Support Services (FCSS) looking for a specific service or support, and leave with the support they needed, in addition to a variety of other supports. If you book a meeting with an FCSS staff member, you provide us with the opportunity to sit down with you, hear your story, and provide you with personalized supports and referrals to meet your specific needs. There are an abundance supports and resources throughout the Bow Valley that many people are not aware of; that is why we at FCSS are here to help you get connected.  

Family and Community Support Services (FCSS) is here to support you in four ways:

Assessments

A staff member will listen to your story of how the pandemic has impacted you. They will ask questions to clarify and to understand your specific concerns and help to create a plan and prioritize those concerns.

Services

FCSS provides direct support in the following areas:

●     Solution-focused counselling

●     Income tax preparation

●     Transportation needs

●     Navigating federal/provincial financial supports

●     Isolation supports/strategies

●     Food supports

●     Budgeting/financial literacy

 

Information and referral

Referrals for and information about any services that are not directly offered by FCSS are available. Key areas for information and referral include:

●     Employment

●     Mental Health and Addictions

●     Domestic Violence

●     Settlement services

●     Credit counselling/solvency

●     Food security

●     Childcare

●     Financial supports

●     Housing

 

Follow-up/navigation

FCSS will schedule follow-up appointment(s) to provide a touchpoint on progress, to hear about challenges/successes, to plan next steps, or to take a step together. Follow-ups are not mandatory, but they are available for those who wish to take advantage of it.


If you have a concern or question that is not listed as an available support above, do not hesitate to reach out; FCSS is here to support each person's unique situation.  Call 403-678-7127 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

The Town of Canmore is located within Treaty 7 region of Southern Alberta. In the spirit of respect, reciprocity and truth, we honour and acknowledge the Canmore area, known as “Chuwapchipchiyan Kudi Bi” (translated in Stoney Nakoda as “shooting at the willows”) and the traditional Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw First Nation, Chiniki First Nation, and Wesley First Nation – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3, within the historical Northwest Métis homeland. We acknowledge all Nations who live, work, and play and help us steward this land and honour and celebrate this territory. We commit to working to live in right relations and to advance Truth and Reconciliation.

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