Moving, Purchasing, or Selling
Change of Mailing Address
If you still own your property in Canmore but have changed your mailing address please complete a folder Change of Property Owner’s Mailing Address form. Under the Municipal Government Act the tax bill, once mailed, is considered to have been received within seven days. Utility bills will be sent to the owner's mailing address as recorded on the title for the property unless written notification is received to change your mailing address.
Purchasing a Property
Refunds due to over-payment of property taxes (where the previous owner and the new owner have both paid the taxes) must be requested in writing and are subject to a $50.00 processing fee.
The Town of Canmore updates their records for both the utility and property tax accounts based on the information sent from Alberta Land Titles twice per month. Your name(s) will be automatically added to the utility billing account for the property at the time that we update the tax roll account. Utility bills will be sent to the owner's mailing address as recorded on the title for the property. If your mailing address should be different than as registered please contact us in writing or download a fillable pdf Change of Mailing Address (781 KB) form.
If you would like to receive your utility bills by email, visit e-Billing and Online Services Enrollment to enroll.
Property Tax and Utility Payment Options
Selling a Property
Why do I need to order a final utility bill?
When a property is sold, the seller's bi-monthly utility (water, sewer, garbage) account must be calculated to the date-of-sale. Final utility bills may be requested by either the seller or a legal representative and are payable upon receipt. Payment of the final utility bill is the responsibility of the seller or the seller's legal representative.
In the absence of a request for termination of an account, the Town of Canmore shall continue to bill and collect all water supply charges outstanding against the account from the Customer as per Utility Bylaw 39-2003.
Utility Amounts on Tax Certificate: Tax certificates generated prior to receiving this final bill will NOT indicate the total outstanding utility balance.
The Town of Canmore Municipal Utility account is the liability of the Property Tax account. Unpaid final utility accounts are transferable to the property tax accounts as per Utility Bylaw 39-2003..
Cancel TIPP and PUPP
If you are currently enrolled in the Tax Installment Payment Plan (TIPP) or the Pre-authorized Utility Payment Plan (PUPP) for the property that you are selling, you (or your lawyer) must notify the Town of Canmore Tax Department and the Utility Department by submitting a pdf TIPP Cancellation (201 KB) or pdf PUPP Cancellation (201 KB) request to terminate the plan.
TIPP cancellations must be received by the 5th day of the month in which you would like to cancel.
PUPP cancellations must be received by the 18th of the month in which you would like to cancel.
Neither the TIPP nor the PUPP is not transferable. If you are moving to another property within Canmore you must re-apply for TIPP and PUPP for each new property address.
Cancel automatic or memorized payments made by ATM, On-line or Telephone banking
If you pay by these methods delete the utility and tax accounts from your banking setup. If you have purchased new property in Canmore, the tax and utility account numbers will change according to each property address.