Town of Canmore

Citizen Perspectives Survey

2021 Citizen Perspectives Survey Underway
The Town of Canmore has contracted Ipsos to conduct a random telephone survey to assess citizens’ attitudes and opinions toward the Town of Canmore, and to understand the day-to-day experiences of local citizens.

The results will be used to understand the needs and perceptions of residents, determine satisfaction with municipal services, identify spending priorities, identify areas for improvement, and overall quality of life in Canmore.

Conducting this exercise every few years to gather data on a broad number of benchmark questions is a tool to inform future priorities and direction for Town of Canmore Council and administration. This survey contains tracking questions from the 2017 survey to provide a comparative analysis. The data will be randomly collected from residents to reflect the age/gender distribution of the actual population in Canmore according to the most recent Census data. 

If you see an incoming call from 403.668.0694, please consider answering it and giving your feedback.

In the past, residents who did not receive a call from Ipsos have requested a way to give their feedback. An online version of the survey is available to those people who self-select to participate.  

The results are expected to be presented to Council in May of 2021.

The Town of Canmore uses the Citizen Satisfaction Survey results to understand the needs and perceptions of residents, determine satisfaction with municipal services, identify spending priorities, identify areas for improvement, and overall quality of life in Canmore.

There is real value in conducting this exercise every few years to gather data on a broad number of benchmark questions as a tool to inform future priorities and direction for Town of Canmore Council and administration. The most recent survey results are below.

  pdf Spring 2017 (2.47 MB)

  • This was the first time the survey was done in the spring instead of the fall.
  • 98% of Canmore residents rate their overall quality of life as good or very good
  • Top of mind issues for residents are: social (affordable and available housing, cost of living), wildlife corridors, and growth and development.
  • While approximately 75% of the respondents indicated their quality of life in Canmore had improved or stayed the same over the past three years, the other 25% indicated it had worsened. This is the same trend in other nearby communities.
  • 76% of residents are satisfied with how the community is being run.
  • 83% of the respondents feel they are getting good or very good value for their tax dollars.
  • 94% of respondents are satisfied with the level and quality of the programs and service that the municipality provides.

  pdf Fall 2014 (1.41 MB)

  pdf Fall 2012 (2.13 MB)

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