Contact Us

Your experience in our facilities will be different from what you are used to. The new procedures we require will help keep our spaces safe for everyone. The health and safety of our users, staff, and community remain our top priority. For a list of scheduled re-opening, visit Actions Taken by the Town of Canmore in Response to Covid-19

• You can call the Town of Canmore at 403.678.1500 Monday to Friday, 8:30 a.m. - 4:30 p.m. for all of your general questions.
• Civic Centre – Walk-in patrons will be accommodated for services such as:
  • Payments (taxes, utilities, tickets, receivables) 
  • Purchasing Roam Passes 
  • Grocery Card Pickup
  • General Inquiries
  Appointments (in-person or by phone) are required for all other services. Family and community supports and services can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 403.609.3743. You can also submit a request for an appointment by using our online form here. We encourage you to call 403.678.1500 to discuss alternatives to services you normally receive in-person at the Civic Centre.
• Public Works Building – closed to drop-in public, but any requests for Bylaw Services can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. or call 403.678.4244
• Canmore Recreation Centre – closed to the public except for summer camps and gymnastics.
• Elevation Place – open by appointment for fitness and climbing. Visit Elevation Place
• Firehall – please call ahead to 403.678.6199 or email This email address is being protected from spambots. You need JavaScript enabled to view it. before going to the building. Call 9-1-1 in an emergency