Membership Options
Choose your membership based on your desired access across our Indoor Recreation Facilities:
|
Aquatics Centre at Elevation Place |
Climbing Gym at Elevation Place |
Fitness Centre at Elevation Place |
Arena Skate at Canmore Recreation Centre |
|
|---|---|---|---|---|
| Go Beyond Membership | ✔️ | ✔️ | ✔️ | ✔️ |
| Splash Membership | ✔️ | ❌ | ❌ | ❌ |
|
Arena Membership |
❌ | ❌ | ❌ | ✔️ |
Membership Pricing
|
Go Beyond |
Go Beyond |
|
|---|---|---|
| Two-Parent Family * Immediate family only |
$191 | $139 |
| One-Parent Family ** Immediate family only |
$136 | $103 |
| Adult (26-64 years) |
$91 | $66 |
| Senior (65-79 years) |
$68 | $49 |
| Young Adult (18-25 years) |
$68 | $49 |
| Youth (13-17 years) |
$45 | $37 |
| Children (3-12 years) |
$34 | $26 |
All prices are before GST.
*Two parent families include two parents/legal guardians and their children who are ages 21 and younger
**One parent families include one parent/legal guardian and their children who are ages 21 and younger
Membership Benefits
- Access to Core Classes
- Priority booking for Core Classes (Up to three days in advance)
- 20% Discount on all Recreation Courses
- 20% Discount on Childminding
- Access to the Aquatics Centre, Climbing Gym, and Fitness Facilities at Elevation Place
- Access to skating programs at the Canmore Recreation Centre
Membership Pricing
|
Splash |
Splash |
|
|---|---|---|
| Two-Parent Family * Immediate family only |
$153 | $114 |
| One-Parent Family ** Immediate family only |
$112 | $83 |
| Adult (26-64 years) |
$74 | $54 |
| Senior (65-79 years) |
$54 | $42 |
| Young Adult (18-25 years) |
$54 | $42 |
| Youth (13-17 years) |
$40 | $31 |
| Children (3-12 years) |
$31 | $23 |
All prices are before GST.
*Two parent families include two parents/legal guardians and their children who are ages 21 and younger
**One parent families include one parent/legal guardian and their children who are ages 21 and younger
Membership Benefits
- Access to Aquatics Core Classes
- Priority booking for all Core Classes (Up to three days in advance)
- 20% Discount on Aquatics Courses
Membership Pricing
|
Fee The prices below are for yearly memberships |
|
| Two Parent Family* | $167 |
| One Parent Family** | $146 |
| Adult (26 - 64) | $93 |
| Senior (65 - 79) | $71 |
| Youth (13 - 17) | $61 |
| Child (3 - 12) | $49 |
| Child (under 3) | Free |
| Senior+ (80+) | Free |
*Two parent families include two parents/legal guardians and their children who are ages 21 and younger
**One parent families include one parent/legal guardian and their children who are ages 21 and younger
Fine Print
In this agreement member means “main member”; the main member is referred to as “you” or “the member” and the Town of Canmore/ Elevation Place is referred to as “The Town”, “us”, “we”, or “EP”. This agreement is legally enforceable. By signing this document you are acknowledging that you have read, understood and agreed to the terms herein.
Upon written notice to the member, The Town shall have the right to terminate or modify this membership agreement at any time at the sole discretion of The Town.
Programs and services provided as part of an Elevation Place membership may change from time to time at the sole discretion of The Town without partial and/or full reimbursement of membership fees.
Facility Closure: The Town reserves the right to close specific amenities or the entire facility for repairs, maintenance and special events as it deems necessary/appropriate. The Town will give advance notice of closures due to special events and planned maintenance; however, repairs and maintenance to ensure the safety of staff and/or patrons may be done without notice.
Membership Terms: It is agreed that the term of this agreement is for a period of 1 month or recurring month(s) and the member is liable for all fees as indicated for themselves and family members in accordance with the terms and conditions irrespective of the amount of use the member makes of Elevation Place.
Membership Expiry: ‘Recurring’ memberships shall continue to renew on a monthly basis unless otherwise cancelled in accordance with the terms hereof. Recreation Fee Assistance Memberships will expire after 12 months at which point the member will need to renew with appropriate documentation.
Membership Use: The member agrees to pay The Town the fees specified in the Agreement, irrespective of the amount of use the member makes of Elevation Place.
Membership Hold: Holds are permitted on 'Recurring' memberships under the following conditions:
- A completed Membership Hold Request form must be submitted online, at least one day prior to the requested hold start date.
- Membership holds are only eligible to begin on the first day of the month.
- A membership needs to be active for at least one month prior to applying a hold.
- Membership holds are available in increments of one, two or three months at a time.
- Only two membership holds can be requested per calendar year.
- Membership holds cannot be retroactively applied.
- If you wish to remove your membership hold early, the membership fee for that month will be applied. A hold must be active for 1 month before it can be removed early.
- Memberships that have an account balance owing may not be put on hold until the balance is paid.
- Membership holds are not permitted on 1-month memberships.
- While the membership is on hold, the membership is not considered active and the individual will be considered a non-member for all intents and purposes.
- A hold cannot be applied to any Recreation Fee Assistance (RFA) membership type. RFA members are welcome to cancel their membership and restart when they are ready to return. A current Affordable Services card must be shown to restart an RFA membership. Cancellation requests must follow the direction listed below.
Membership Cancellation: 'Paid in Full' memberships are non-refundable. 'Recurring' memberships may be cancelled under the following conditions:
- A completed Membership Cancellation Request form must be submitted online, at least one day prior to the end of the month.
- Membership cancellations will be effective at the end of the current month for which the notice is provided.
- A membership must be active for at least 6 weeks prior to submitting a cancellation request.
- Cancellations cannot be retroactively applied.
- Membership cancellations are not permitted on 1-month memberships.
Supervision: The member understands that some amenities may be unsupervised during certain hours of operation and that they participate at their own risk. The member further acknowledges that it is their responsibility to obtain training for themselves and Family Members named herein in the proper use of any equipment prior to any use thereof. The Member warrants that they have signed the Town of Canmore / Elevation Place waiver(s) and or acknowledgement of risk on their behalf and each and every Family Member has a waiver/acknowledgement of risk completed.
Suspension or Termination of Membership: The member agrees to abide by the rules, regulations and the Acceptable Use Guidelines of Elevation Place and any amendments which may be enacted hereinafter. Any breach of these rules could constitute reasons for suspension or termination of this agreement and the membership created hereby.
Price Increases: The Town is authorized to change the amount of the monthly payment by giving the Main Member 60 days written notice of the change. Failure on the part of the member to advise in writing on his/her agreement with the change within 30 days of the receipt of this notice by the member shall be deemed to be in full acceptance of such change. Any notice to the member shall be deemed to have been duly given in writing and mailed to the address provided by the member (as outlined in the personal information clause).
Personal Information: The member’s address for service or notice shall be set out on the reverse side of this Agreement or at such other address as the member may from time to time advise The Town of Canmore / Elevation Place in writing. The member is required to provide updated phone number, address, and e-mail contact information to The Town / EP within 10 working days of the change. Members are encouraged to consult with their physician prior to engaging in physical activity.
Privacy: The personal information being collected herein is collected under the authority of the Freedom of Information and Protection of Privacy (FOIP) Act, R.S.A. 2000 Chapter F-25; Section 33(c). If you have any questions regarding the collection and use of this information please contact the Town of Canmore FOIP Coordinator 403.678.1509.
Everyone should be able to access and benefit from Town of Canmore indoor and
outdoor recreation facilities in a safe, enjoyable, and respectful manner. The Town of
Canmore prohibits activities that are illegal, interfere with the use or enjoyment by
others, present health or security risks, damage property, or disrupt the normal flow of
operations. The Town of Canmore is a respectful workplace. We will not tolerate
abusive or disrespectful behaviour towards our staff who are committed to providing a
safe and welcoming experience for all.
These guidelines apply to:
- Anyone, including members of the public, user groups, and customers, who
access any indoor or outdoor Town of Canmore facility - Behaviour towards employees and other members of the public
- Treatment of Town property and the property of our guests and on-site partners
Inappropriate Behaviours and Actions
- Not following Town of Canmore rules, guidelines or safety protocols
- Not allowing other people to enjoy the use of Town sites and spaces in a safe
and respectful manner - Not allowing Town employees to perform their duties
- Any illegal activity
Breach of Guidelines
If these guidelines are not followed, measures will be put in place to limit or ban:
- Your interactions with employees including who you communicate with and how
- Your access to sites and services. This could include prohibited access to
Elevation Place, Canmore Recreation Centre, and/or Recreation Programs
Examples of Inappropriate Behaviour
This is not an exhaustive list and there may be other behaviours that are not appropriate
and are not included
- Forceful and targeted yelling or swearing
- Sarcasm, insults, or minor intimidation in the attempt to bully or coerce such as making unreasonable demands, not accepting outcomes of decisions or service,
not allowing employees to speak or respond, or making derogatory comments
such as threats to an employee's job or negative comments about an employee’s
body - Excessive and/or persistent communications (telephone calls, e-mails, phone
texts, visits) that are not warranted and/or they are related to a concern, question
or topic that has already been addressed - Behaviours that are discriminatory, prejudiced against or antagonistic towards
others related to a protected ground under the Human Rights Act (for example:
their race, religious belief, age, gender, sexual orientation or disability). Behaviours may include negative comments, jokes, innuendos, or the displaying of hurtful or inappropriate messaging through symbols, body art, words/phrases
spoken or in music, or videos. - Breach of employee confidentiality
- Any continued, unwelcome physical or verbal behaviour towards others that offends, humiliates or causes someone to feel uncomfortable, including unwanted advances
- Deliberately interfering with operations, services and/or duties being
performed/provided by employees - Entering proof of admission areas without approval or purchasing admission
during operational hours - Failure to follow posted guidelines for the use of the site/amenity or public health
measures - Consuming or in possession of alcohol or illegal drugs while on site
- Individuals exhibiting signs of impairment from alcohol, drugs or other substance
while on site - Behaviours or actions that may result in physical harm to the individual themselves, employees or other members of the public. For example: roughhousing, wrestling and/or throwing items.
- The disruptive and/or inappropriate use of electronic devices, such as taking
photos or the recording of employees or other members of the public without
consent, or excessively loud music - Not complying with posted Town of Canmore Bylaws, such as smoking or vaping
within the building - Behaviours which are inappropriate for public spaces and which may alarm or
cause distress to others, but does not appear to have the intent to offend, insult
or be sexual towards others, such as nudity or watching pornography in public
spaces - Not complying with any request to leaves or bans, including trespassing on restricted Town property on or after operational hours (no damage to property)
- Not complying with requests to modify or limit communications with employees or
teams (telephone, email and/or other correspondence) - Inappropriate, sexual self touching in public spaces, such as masturbation
- Intentional fecal contamination of aquatic spaces
- Direct threats to physical safety, such as making threatening comments to cause injury or death to a person or threats to bind someone against their will
- Selling of illegal drugs
- Theft or damage on site of a person’s or Town of Canmore’s property, including
breaking and entering - Indecent or lewd act committed on site with the intent to offend or insult, including the threat of unwanted touching, be sexual towards others, showing or playing content (music, video) of a sexual or discriminatory nature to others
- Stunting or any unsafe use of Town parking lots
- Hate or discrimination crime
- Sexual assault of another person, including any unwanted touching of a sexual nature
- Causing or creating risk where a child will suffer physical, sexual or emotional harm
- Possession and/or use of a weapon (or an item that resembles a weapon or may be used as a weapon), including but not limited to firearm(s), air or bb guns, ammunition, pepper spray, explosives, knives. Use may include using the weapon to intimidate, scare or create mischief for the purpose of causing others to feel fearful, uncomfortable or intimidated
- Physical assault of another person, including when someone intentionally applies force to a person without their consent or spitting
- Robbery (taking property from a person or place using force or threat of force)
- Criminally harassing employees or members of the public on, around and/or outside Town property, and/or through social media
- Any activity that violates or breaches the Criminal Code of Canada, Human Rights legislation or any other law