Membership Options
Choose your membership based on your desired access across our Indoor Recreation Facilities:
Aquatics Centre at Elevation Place |
Climbing Gym at Elevation Place |
Fitness Centre at Elevation Place |
Arena Skate at Canmore Recreation Centre |
|
---|---|---|---|---|
Go Beyond Membership | ✔️ | ✔️ | ✔️ | ✔️ |
Splash Membership | ✔️ | ❌ | ❌ | ❌ |
Arena Membership |
❌ | ❌ | ❌ | ✔️ |
Membership Pricing
Go Beyond |
Go Beyond |
|
---|---|---|
Two-Parent Family * Immediate family only |
$191 | $139 |
One-Parent Family ** Immediate family only |
$136 | $103 |
Adult (26-64 years) |
$91 | $66 |
Senior (65-79 years) |
$68 | $49 |
Young Adult (18-25 years) |
$68 | $49 |
Youth (13-17 years) |
$45 | $37 |
Children (3-12 years) |
$34 | $26 |
All prices are before GST.
*Two parent families include two parents/legal guardians and their children who are ages 21 and younger
**One parent families include one parent/legal guardian and their children who are ages 21 and younger
Membership Benefits
- Access to Core Classes
- Priority booking for Core Classes (Up to three days in advance)
- 20% Discount on all Recreation Courses
- 20% Discount on Childminding
- Access to the Aquatics Centre, Climbing Gym, and Fitness Facilities at Elevation Place
- Access to skating programs at the Canmore Recreation Centre
Membership Pricing
Splash |
Splash |
|
---|---|---|
Two-Parent Family * Immediate family only |
$153 | $114 |
One-Parent Family ** Immediate family only |
$112 | $83 |
Adult (26-64 years) |
$74 | $54 |
Senior (65-79 years) |
$54 | $42 |
Young Adult (18-25 years) |
$54 | $42 |
Youth (13-17 years) |
$40 | $31 |
Children (3-12 years) |
$31 | $23 |
All prices are before GST.
*Two parent families include two parents/legal guardians and their children who are ages 21 and younger
**One parent families include one parent/legal guardian and their children who are ages 21 and younger
Membership Benefits
- Access to Aquatics Core Classes
- Priority booking for all Core Classes (Up to three days in advance)
- 20% Discount on Aquatics Courses
Membership Pricing
Fee The prices below are for yearly memberships |
|
Two Parent Family* | $167 |
One Parent Family** | $146 |
Adult (26 - 64) | $93 |
Senior (65 - 79) | $71 |
Youth (13 - 17) | $61 |
Child (3 - 12) | $49 |
Child (under 3) | Free |
Senior+ (80+) | Free |
*Two parent families include two parents/legal guardians and their children who are ages 21 and younger
**One parent families include one parent/legal guardian and their children who are ages 21 and younger
Recreation Membership FAQs
You can cancel your membership by submitting a Membership Cancellation Form.
1. Go to recreation.canmore.ca
2. Click on MY ACCOUNT
Have you already been to Elevation Place or signed up for a course?
1. If you have never signed in online, but you have signed a waiver, held a membership, signed up for a course or camp, or have otherwise used an email address with Elevation Place, click FORGOTTEN PASSWORD to set up a new password.
2. Log in using the email address linked to your account with Elevation Place. if you do no know which email address is linked to your account, please phone the Customer Experience desk at 403-678-8920 ext. 0.
Is this your first time visiting Elevation Place?
1. If you have never visited Elevation Place or provided your email, create an account under MY ACCOUNT.
2. Enter all personal details, age category, email address, phone number, and create your password.
If you believe your family member already has an existing account in our system, please call or visit Customer Experience, and we will be happy to set up your family group.
1. Log into your account or create a new account
2. Click on your name on the top right hand corner
3. Select Families and Groups
4. Click "Create Group" and use your last name as the description
5. Click "Add" and add any remaining family members to your account
1. To book a family member, select a name from the participants drop down menu, and click the blue GO BUTTON. Wait for the page to load, and continue booking. If you do not select the GO BUTTON it will book the appointment under the account holders’ name.
2. If you do not see your family members, please refer to adding family members to your account above. Each family member (all ages) must be booked individually in order to secure a spot. Click continue shopping in your cart to add another family member, and repeat the steps above.
3. Once you are happy with the reservations in your cart, click checkout to confirm the booking(s)
1. To see your appointments, ensure that you are logged into your account.
2. Click on your name on the top right corner
3. Click on Appointments, then you will be able to see all your appointments
Error Message when logging in
- Are using the correct email that is assigned to your Elevation Place account?
- Are the email and password spelled correctly?
- Did you check your junk folder for your reset password link?
Password in use Error
- Ensure that you are not using the same password as you have used previously
- Do you already have an account with Elevation Place, signed a waiver or took a course with us? Click forgotten password – this will send a link directly to the email we have on file for you
- Contact Customer Experience if you don’t know the email address that you have on your account 403-678-8920 ext. 0
Fine Print
In this agreement member means “main member”; the main member is referred to as “you” or “the member” and the Town of Canmore/ Elevation Place is referred to as “The Town”, “us”, “we”, or “EP”. This agreement is legally enforceable. By signing this document you are acknowledging that you have read, understood and agreed to the terms herein.
Upon written notice to the member, The Town shall have the right to terminate or modify this membership agreement at any time at the sole discretion of The Town.
Programs and services provided as part of an Elevation Place membership may change from time to time at the sole discretion of The Town without partial and/or full reimbursement of membership fees.
Facility Closure: The Town reserves the right to close specific amenities or the entire facility for repairs, maintenance and special events as it deems necessary/appropriate. The Town will give advance notice of closures due to special events and planned maintenance; however, repairs and maintenance to ensure the safety of staff and/or patrons may be done without notice.
Membership Terms: It is agreed that the term of this agreement is for a period of 1 month or recurring month(s) and the member is liable for all fees as indicated for themselves and family members in accordance with the terms and conditions irrespective of the amount of use the member makes of Elevation Place.
Membership Expiry: ‘Recurring’ memberships shall continue to renew on a monthly basis unless otherwise cancelled in accordance with the terms hereof. Recreation Fee Assistance Memberships will expire after 12 months at which point the member will need to renew with appropriate documentation.
Membership Use: The member agrees to pay The Town the fees specified in the Agreement, irrespective of the amount of use the member makes of Elevation Place.
Membership Hold: Holds are permitted on 'Recurring' memberships under the following conditions:
- A completed Membership Hold Request form must be submitted online, at least one day prior to the requested hold start date.
- Membership holds are only eligible to begin on the first day of the month.
- A membership needs to be active for at least one month prior to applying a hold.
- Membership holds are available in increments of one, two or three months at a time.
- Only two membership holds can be requested per calendar year.
- Membership holds cannot be retroactively applied.
- If you wish to remove your membership hold early, the membership fee for that month will be applied. A hold must be active for 1 month before it can be removed early.
- Memberships that have an account balance owing may not be put on hold until the balance is paid.
- Membership holds are not permitted on 1-month memberships.
- While the membership is on hold, the membership is not considered active and the individual will be considered a non-member for all intents and purposes.
- A hold cannot be applied to any Recreation Fee Assistance (RFA) membership type. RFA members are welcome to cancel their membership and restart when they are ready to return. A current Affordable Services card must be shown to restart an RFA membership. Cancellation requests must follow the direction listed below.
Membership Cancellation: 'Paid in Full' memberships are non-refundable. 'Recurring' memberships may be cancelled under the following conditions:
- A completed Membership Cancellation Request form must be submitted online, at least one day prior to the end of the month.
- Membership cancellations will be effective at the end of the current month for which the notice is provided.
- A membership must be active for at least 6 weeks prior to submitting a cancellation request.
- Cancellations cannot be retroactively applied.
- Membership cancellations are not permitted on 1-month memberships.
Supervision: The member understands that some amenities may be unsupervised during certain hours of operation and that they participate at their own risk. The member further acknowledges that it is their responsibility to obtain training for themselves and Family Members named herein in the proper use of any equipment prior to any use thereof. The Member warrants that they have signed the Town of Canmore / Elevation Place waiver(s) and or acknowledgement of risk on their behalf and each and every Family Member has a waiver/acknowledgement of risk completed.
Suspension or Termination of Membership: The member agrees to abide by the rules, regulations and the Acceptable Use Guidelines of Elevation Place and any amendments which may be enacted hereinafter. Any breach of these rules could constitute reasons for suspension or termination of this agreement and the membership created hereby.
Price Increases: The Town is authorized to change the amount of the monthly payment by giving the Main Member 60 days written notice of the change. Failure on the part of the member to advise in writing on his/her agreement with the change within 30 days of the receipt of this notice by the member shall be deemed to be in full acceptance of such change. Any notice to the member shall be deemed to have been duly given in writing and mailed to the address provided by the member (as outlined in the personal information clause).
Personal Information: The member’s address for service or notice shall be set out on the reverse side of this Agreement or at such other address as the member may from time to time advise The Town of Canmore / Elevation Place in writing. The member is required to provide updated phone number, address, and e-mail contact information to The Town / EP within 10 working days of the change. Members are encouraged to consult with their physician prior to engaging in physical activity.
Privacy: The personal information being collected herein is collected under the authority of the Freedom of Information and Protection of Privacy (FOIP) Act, R.S.A. 2000 Chapter F-25; Section 33(c). If you have any questions regarding the collection and use of this information please contact the Town of Canmore FOIP Coordinator 403.678.1509.